Privacy Policy

1. Introduction

At Who’s Next? English Academy, we respect your privacy and are committed to protecting your personal information. This notice explains how we collect, use, store, and share your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

Personal details: name, date of birth, contact information (email, phone number, address).

Academic information: course enrolment, attendance, progress reports, assessments.

Payment details: billing information for tuition and services.

Communications: emails, messages, or feedback you send us.

Marketing preferences: consent for newsletters or promotional materials.

3. How We Use Your Information

We use your data to:

Manage enrolment and provide educational services.

Communicate important updates about classes or academy events.

Process payments and maintain financial records.

Ensure safety and compliance with legal obligations.

Improve our teaching and administrative processes.

Send marketing materials (only if you have opted in).

4. Legal Basis for Processing

We process your data based on:

Contractual necessity (to deliver our courses).

Legal obligations (for record-keeping and compliance).

Consent (for marketing or optional communications).

Legitimate interests (to improve our services).

5. Data Sharing

We do not sell your data. We may share information only with:

Service providers (e.g., payment processors, IT support).

Regulatory or government bodies when legally required.

Partner institutions for certification or examination purposes.

6. Data Retention

We keep your data only as long as necessary for educational, legal, or administrative purposes. When no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access your personal data.

Request correction or deletion.

Withdraw consent for marketing.

Object to certain types of processing.

Lodge a complaint with the Information Commissioner’s Office (ICO).